Table of Contents

Privacy Policy

At ChatX, we are committed to protecting the privacy and personal information of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website. By using our website, you consent to the terms of this Privacy Policy.

1.1 Personal Information: When you voluntarily provide it to us, we may collect personal information such as your name, email address, phone number, and shipping address. This information is collected when you place an order, subscribe to our newsletter, or contact us through our website.

1.2 Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and website usage data. This information is collected through cookies, pixel tags, and other similar technologies.

2.1 Personal Information: We use personal information to process and fulfill your orders, provide customer support, send order confirmations and updates, and respond to your inquiries. With your consent, we may also use your email address to send you promotional offers, newsletters, and marketing communications. You can opt-out of receiving these communications at any time.

2.2 Non-Personal Information: We use non-personal information to analyze website usage trends, improve our website, and customize your user experience. This information helps us understand how visitors interact with our website, which pages are visited most frequently, and how users found our website.

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, or providing services on our behalf. These service providers are contractually obligated to keep your information confidential and use it only for the purposes specified by us.

3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order, government investigation, or to protect our rights, property, or safety.

4.1 Cookies: Our website uses cookies, which are small data files stored on your device. Cookies help us provide a more personalized and efficient browsing experience. You can manage your cookie preferences through your browser settings.

4.2 Analytics and Advertising Services: We use third-party services such as Google Analytics, Google AdSense, and Microsoft Clarity to analyze website traffic, track user behavior, and display targeted advertisements. These services may use cookies and similar technologies to collect and process non-personal information about your visits to our website.

We employ reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute data security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete it from our records.

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date. We encourage you to review this Privacy Policy periodically for any updates.

We utilize the services of Cloudflare to improve the performance and security of our website. Cloudflare may collect certain information as part of its services, as described in their Privacy Policy. We recommend reviewing Cloudflare’s Privacy Policy for more information on how they handle your data.

If you have any questions or concerns about our Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us here.

This Privacy Policy was last updated on: 2023-06-23